Facilities Manager

The Company
We are looking to procure an experienced Facilities Manager to join an award-winning Group Company based on the outskirts of Exeter. Their family of businesses invest in projects fostering social, environmental, and economic prosperity and they are committed to sustainability and minimal environmental impact.
The Group owns and manages a large and diverse portfolio of buildings across the Exeter area from innovative new commercial offices and energy-efficient eco workplaces to Grade 2 listed buildings, Holiday homes and Lodges.

Their Building and Property division that manages this portfolio for the group is looking for an experienced Facilities Manager to join their happy team.

About the Role
They are seeking an experienced and proactive Facilities Manager to report into their Head of Built Environment to oversee and coordinate the activities of their property team, including two Property Coordinators and two Maintenance Personnel. This leadership role requires a strong blend of technical expertise, project management skills, and team leadership to ensure that all property operations run smoothly, efficiently, and to the highest standards.

Key Responsibilities:

• Team Leadership: Manage and support the Property Coordinators and Electrically Qualified Maintenance Personnel; ensuring clear task allocation, high performance, and team development.
• Operational Oversight: Manage day-to-day operations across their property portfolio, ensuring efficient management of maintenance, facilities coordination, and property improvements.
• Project Management: Work closely alongside the wider team on renovations, upgrades, and maintenance initiatives, ensuring timely delivery within budget.
• Resource Management: Ensure effective allocation of tools, equipment, and resources, maintaining readiness for property maintenance and improvement tasks. Ensure all equipment is compliant with LOLER/PUWER standards and subject to regular inspection and servicing
• Budget Management: Develop and oversee property operations budgets, ensuring cost-efficiency and adherence to financial goals.
• Contractor Coordination: Source, negotiate with, and manage contractors for maintenance and improvement works, ensuring quality and compliance.
• Compliance and Safety: Ensure full compliance with statutory regulations and best practice standards related to building operations, including but not limited to fire safety, water hygiene (legionella control), electrical safety, and asbestos management. Regularly review and update risk assessments, safety protocols, and statutory testing schedules. Maintain detailed records to demonstrate compliance and support regulatory audits.
• Process Improvement: Identify and implement improvements to property management processes and operational efficiencies.
• Stakeholder Communication: Serve as a primary liaison for internal stakeholders, delivering transparent and insightful updates on operational performance, project progress, compliance status, and strategic initiatives. Prepare reports and present findings to senior leadership and board-level audiences.

The ideal candidate:

• Proven property and facilities management experience: Minimum of 5 years in property or facilities management.
• Possession of IOSH or NEBOSH certification
• Proven Team Leader: You have demonstrable experience leading and developing teams, driving performance, and managing people effectively.
• Quick Learner: You easily absorb new processes, particularly in residential, commercial, and holiday property management.
• Dynamic and Adaptable: You excel in a fast-paced environment with varied tasks and responsibilities.
• Proactive Problem Solver: You anticipate issues and implement solutions before they escalate.
• Highly Organised: You manage multiple tasks across a diverse property portfolio with precision and maintain accurate documentation.
• Excellent Communicator: You engage effectively with tenants, contractors, estate agents, legal professionals and wider team members.
• Customer-Focused: You provide excellent service, ensuring tenant and stakeholder satisfaction.
• Compliance: You have a strong understanding of key legal and compliance aspects of property management, including landlord obligations, building safety regulations, and lease agreements
• Tech-Savvy: You are comfortable using property management tools and software for schedules and documentation.

This is a varied and hands-on role where no two days are the same. You will be at the heart of property management, dealing with a mix of maintenance tasks, tenant relations, legal aspects, and data management across a wide-ranging property portfolio. If you re someone who is quick to adapt, thrives in a diverse environment, and enjoys a challenge, they d love to hear from you.

What s in it for you?
Employees have access to a range of onsite facilities free of charge, including an onsite gym, caf?? serving local and organic food, and various social and charitable events throughout the year.

In addition to your salary, you will receive our suite of employee benefits, which includes:

• Private Medical Insurance for yourself and family
• Life Assurance (4 x salary) with the option to increase cover
• Dental insurance
• Virtual GP service
• Eye care vouchers
• Enhanced maternity and paternity pay (including shared parental and adoption leave)
• Annual leave of 25 days, rising by 1 day for each year s service to a maximum of 30 days plus Christmas Shutdown
• Pension scheme
• Employee Assistance Programme
• Access to a financial coach
• Cycle to work scheme
• Green Travel Incentive
• Electric Vehicle scheme and free charging for EVs
• Onsite gym, sports facilities, and exercise classes
• Free beverages and vegan meals (breakfast, soup, lunch, and afternoon snack)